Terms of Service

Last updated: October 6, 2026

These Terms of Service apply when you visit or purchase from Wand and Whimsy. By using our website or placing an order, you agree to these terms and our posted Privacy, Shipping, and Refund policies.

Online store

You agree to provide current and accurate information when placing an order and to use the store only for lawful purposes. Product availability, descriptions, prices, and promotions may change without notice. We may correct errors or cancel and refund an order if a product, price, inventory level, or other listing information was materially incorrect.

Orders and payment

An order is not accepted until payment is successfully processed and the order is confirmed. We may decline or limit an order where reasonably necessary, including suspected fraud, resale abuse, inventory errors, or payment problems. Applicable taxes and shipping charges are shown during checkout.

Products

We make reasonable efforts to display products accurately, but colours, natural materials, handmade details, crystals, wood grain, and other individual characteristics may vary. Some products are handmade or individually selected and will not be identical to photographs. Officially licensed products are identified as such where applicable; other Wand and Whimsy products are not represented as officially affiliated with third-party franchises.

Shipping and returns

Shipping, delivery estimates, returns, exclusions, damaged-item procedures, and refund timing are governed by our posted Shipping Policy and Refund & Return Policy.

Intellectual property

Unless otherwise stated, Wand and Whimsy branding, original photographs, written content, graphics, and original designs on this website may not be copied or commercially reused without permission. Third-party trademarks and licensed properties remain the property of their respective owners.

Third-party services

Our store may use or link to third-party services, including Shopify, payment providers, carriers, social platforms, and other service providers. Their services may be subject to their own terms and privacy practices.